![]() ![]() Whirlpool has made big improvements with the new Duet washers to reduce odors with an improved venting system. If it is then you may want to try a different detergent. Run a Duet Washer Quick Diagnostic Test and make sure that the washer is mechanically working correctly. WHIRLPOOL DUET WASHING MACHINE CRACKTry leaving the door open a crack when the washer is not in use and make sure to use the Clean washer cycle from time to time. Your washer can get extremely nasty inside in places you can't see. If all that checks out your probably safe to replace the washer's shocks. Unplug the washer and remove the back panel to check the tub shocks. If there is movement you may need a new inner wash drum. Sometimes the three point support that suspends the inner drum inside the outer drum can crack. Press down on the inner drum and feel for a popping movement (The inner drum support may be broken… this is bad) Try rotating the drum a few degrees and try several times… the inner and outer drums should move together as a unit. ![]() (Read the users manual) If it is off balance empty or the all towel load went off balance move to step #3. Make sure your Duet washer is on solid footing… can you rock the washer by pressing on one of the corners.(adjust the washer legs)ĭoes the washer go out of balance EMPTY during a Duet Washer Quick Diagnostic Test? No => What if you have a heavy load of like items (all towels) on a short normal cycle? If it can balance an all towel load, your problem is probably load related. the best way is to narrow your problem down… is it leaking all the time, even when the washer is off? (valve or water supply) or only when the washer is running? (hose, drain pump, door boot / bellows) Visually inspect the washer for the source of the leak… be careful of moving parts that may remove your parts! However, a leak can come from many of the washer's parts. The most common cause of a Duet washer leaking is a hole in the washers door boot / bellows. Then reconnect the hoses to your washer and do a Duet Washer Quick Diagnostic Test.Ĭheck the Duet water valves (Duet Washer Valve Check)Ĭheck the Duet Motor and motor control unit (Duet Motor Check) If your fill hoses have a flood stop check valve turn the water off, disconnect the hoses and run a little water into a bucket. then with the washer unplugged reach down and pull a small ring on the top of the door lock to manually open the door lock.Ĭheck the Duet door lock (Duet Door Lock Check) You can manually unlock the washer by removing the top (remove screws on the back of the top panel and slide the top panel back to lift off. (Duet Door Lock Check)Īttempt a Duet Washer Quick Diagnostic Test => Washer will not do a Duet Washer Quick Diagnostic Test If the wall plug has power.ĭoes The Washer Have Power? => No Look at "Duet washer wont turn on" (one up)Ĭheck the Duet door lock. Unplug the washer for 30 seconds to attempt to reset the Duet washer control.Īttempt a Duet Washer Quick Diagnostic TestĬheck the power supply at the wall with some other device. Troubleshooting Common Duet Washer Problems WFW70HE, WFW80HE, WFW81HE, WFW94HE, WFW95HE, WFW96HE, WFW97HE (Non Steam) This Duet Washer repair guide is for the following core washer models The Whirlpool think tank must be music lovers or something… This Duet washer repair guide is for the latest direct drive version. ![]() Here's the tricky part… There have been several washing machines that Whirlpool has chosen to name Duet. The good news is Whirlpool Duet washing machines have a diagnostic mode to help troubleshoot what's the problem with your washer. So your Duet washer has a gremlin?! Well that happens, a little too frequently if you ask me. ![]()
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